Terms & Conditions
Please note that these Terms & Conditions contain provisions that govern the resolution of claims between Master Groom and you.
Return and Exchange Policy
If you are not satisfied with your purchase, it must be returned within 60 days in order to receive a refund or exchange. Please note that you are responsible for the safe return of merchandise and for all shipping costs. Shipping charges are non-refundable unless the return is the result of our error. Once an item is shipped, we are unable to cancel the order.Shipping and handling charges are not refundable if shipment is refused. Customized and personalized items are non-refundable.
To Return an Item go to returns and follow the steps.
If an item is received damaged, please notify us at firstname.lastname@example.org or call 004 07445199862 within 24 hours so that a claim can be processed. Please hold the original carton and damaged merchandise for inspection; otherwise no claim, replacement or refund can be honored.
Privacy & Security
Information security is important to Master Groom. We have established appropriate physical, electronic and managerial safeguards to protect the information that we collect from or about our users. Master Groom does, however, reserve the right at all times to disclose any information as Master Groom deems necessary to satisfy any applicable law, regulation, legal process or governmental request.
Intellectual Property Rights
The Site contains valuable trademarks and service marks owned and used by Master Groom, including but not limited to, Master Groom, the Master Groom design logo, and products. Any use of the Master Groom Marks without the prior written permission of Master Groom is strictly prohibited. The Site, including but not limited to, the Master Groom, images, text, graphics, buttons, screenshots, and other content or material (collectively, the "Site Content"), are the sole and exclusive property of Master Groom.
UNAUTHORIZED COPYING, REPRODUCTION, MODIFYING, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING, MAKING DERIVATIVE WORKS OF OR DUPLICATING ALL OR ANY PART OF THE SITES IS PROHIBITED.
Last updated: March 2018